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Remoting to your computer

Connecting to your Computer

1. Using Google Chrome Web Browser, go to your unique URL: https://abccompany.quikbox.com

2. Login  into the host page using your username and password (same as your desktop username and password).

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3. Click on Remote Access then My Computer Session GroupRemote Desktop.png

4. There are three ways to connect to a computer

  • Double-click on the computer name. (Easiest way)
  • Select the computer and select the "Join" icon.
  • Right-click on the computer and select "Join."

5. The Join Session dialog will open to walk you through connecting to your session.

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6. Download & Run the “QuikBox Remote Desktop” App

If this is the first time you are connecting to a computer, QuikBox Remote will attempt to automatically download the app that allows you to connect to your remote computer.   After it downloads, [Open] or [Run] the app.  Windows Smartscreen and Windows User Access Control will prompt you and say “Do you want this app to make changes”.  Please select [Yes], otherwise it will not install.

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Troubleshooting

 

If you are having problems joining a session, click the "Try Next Option" link at the bottom of the dialog to cycle through the available session launcher options. 

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Logging into your Computer

Send Ctrl + Alt + Del command remotely to launch the login screen on your work computer.

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Multiple Monitor View

If your remote work PC has multiple monitors, select a single monitor or all monitors to view. To split your monitors into separate windows, click the triple arrows icon to split each monitor into a separate window. 

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Each window remembers its position on a monitor and will automatically use that position the next time you connect..             

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